Page 41 - Frame Nation Contura User Manual

41
Warranty
order the regulations from Idealcombi A/S). It is impor-
tant that the exterior window surfaces are washed twice
a year to keep the properties of the surface-treatment.
If you did not receive an Installation and user manual
along with your consignment, you can order one from
Idealcombi A/S.
7
This warranty does not cover defects which are the re-
sult of circumstances other than normal application and
use. Idealcombi A/S is not liable under this warranty for
defects which are caused by faulty storage, transporta-
tion, installation, etc. by a dealer/contractor.
8
This guarantee applies solely to products purchased and
installed in England, Wales, Scotland, Ireland, Isle of Man,
Orkney and Shetland Isles, Channel Isles and Iceland.
2.
DOUBLE GLAZING UNITS
For a period of 10 years calculated from the time of ma-
nufacturing (as stamped into the unit), Idealcombi A/S
warrants that double glazing units mounted in doors/
windows remain free of dust and mist inside the units.
The warranty shall apply on the condition that:
The unit is mounted at the factory or by one of
Idealcombi's fitters
The time of manufacture (month and year)appears
from the unit's spacer bar
The unit has been properly cleaned and protected
during the construction period
The glass has not been damaged on the outside by
e.g. bumps, impacts, movemenments of adjacent
constructions and the like
There are no defects caused by frost bursts, other
thermal impacts or chemical impacts on the glass
The unit has not been subject to subsequent treat-
ment upon delivery such as sanding, sandblasting,
etching, painting, affixing or other forms of surface
treatment
Sash and frame have been subject to proper, regular
maintenance
3.
ELECTRICAL EQUIPMENT
A 1-year warranty is granted for all electrical equipment.
1.
WINDOWS AND DOORS
1
This warranty is given by Idealcombi A/S. It does not
in any way restrict or change any of the rights you may
otherwise have vis-à-vis your supplier/contractor or Ide-
alcombi A/S as provided by a contract or general legis-
lation.
2
If you, within a period of 5 years from IdealCombi's time
of delivery, complain about any defects in manufacture
or materials, this warranty shall give you the rights de-
scribed in item 3 against Idealcombi A/S. The time of
manufacture will appear from the label on the product. If
requested, you will be responsible for providing documen-
tation for the time of delivery.
3
Provided that you make a legitimate complaint about
defects in manufacture or materials within the period
mentioned under tem 2, Idealcombi A/S shall be obliged
to repair the defect or, if necessary, supply a new product
at its own expense. Idealcombi A/S does not, however,
under this warranty cover the costs of removing and in-
stalling, just as any subsequent works arising from such
replacement of a product are not covered by this warran-
ty. If the product is no longer in production when the com-
plaint is made, Idealcombi A/S shall be entitled to supply
another similar product instead. If a defect in manufactu-
re or materials can be properly corrected by repair/partial
replacement, Idealcombi A/S may choose this solution
instead. In such case the repair work/partial replacement
will be made at the expense of Idealcombi A/S.
4
This warranty does not give you any rights other than
those described under item 3.
5
If you wish to complain about defects in manufacture
or materials, the complaint must be made within a reaso-
nable period of time after the defect has been or should
have been detected. Complaints can be made to Ideal-
combi A/S or to the contractor/dealer who has supplied
the product.
6
This warranty does not apply in case the claimed de-
fects in manufacture or materials are caused by faulty in-
stallation, missing or insufficient maintenance or faulty
operation. Please see Idealcombi's Installation and user
manual. As regards the window's wood components,
which have received surface treatment at the factory,
please take special notice of the Installation and user
manual and "Expected outcome of surface-treated wood
components" (Appendix 14 of the technical regulations of
The Danish Window Manufacturers' Association. You can